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How Dynatrace took the leap to automated PTO tracking

Dynatrace, a leading software company, started using Vacation Tracker to streamline and automate their employee leave management process, improving visibility within their team. Read on to learn more about how our tool has helped Ryan from Dynatrace successfully transform all things PTO at his company.

Company Snapshot

Company Snapshot
Industry Technology
Location Waltham, Massachusetts, United States
Company size 2900 employees
Founding year 2005

``Everyone can see the leave request, and everything is seamless and coordinated.``


Senior Support Manager

The Objective

For Ryan, a Senior Support Manager at Dynatrace, it was astonishing how much time his team was wasting on managing leaves on paper and Excel. Just like most of our customers, all leave tracking prior to using Vacation Tracker was done manually. This meant tons of time spent on spreadsheets, emails, and “asking for approval or leave information to HR,” he says. That was until a company managerial meeting, when a fellow employee said, “this is an archaic process… don’t we have a better way to do this?”

Why, yes — of course there is! Shortly after, Ryan began his research on tools to help automate this hectic process. As fate has it, he stumbled upon Vacation Tracker after typing those exact words on Google.

Global tech company Dynatrace picks Denver after looking at 50 cities for new office - Denver Business Journal

The Solution

As Ryan chose his pick between Vacation Tracker and the other 4 tools he was considering, he says our Slack integration was the unique selling point that made him pick our tool. He says it saves everyone a lot of time. More specifically, typing a command in Slack and using the bot has been a huge change. For managers, everyone can see the leave request, and everything is seamless and coordinated. No more email chains or stress over Excel!

His top reasons to pick our tool when compared to others include:

  1. Direct integration with Dynatrace’s Slack workspace
  2. User expansion in the system is easy
  3. Ease-of-use that requires no prior employee training 

Results seen at Dynatrace

Overall seamless leave management process

With Vacation Tracker, Ryan’s frustrations regarding managing PTO are addressed through a seamless leave tracking experience that keeps both managers and their team’s on the same page regarding PTO. “We didn’t see how we could integrate both teams at the same time but with the ability to add different policies and national holidays it was much easier to integrate,” he says, The change added that extra separation and brought on other teams from the company to use the tool as well.

Ease-of-use and user-friendly interface

“No news is good news,” Ryan says. The best thing about using Vacation Tracker is that he doesn’t hear much about Vacation Tracker — which means it’s working great. Users get on-boarded and they don’t reach out with any problems. Since the process is automated, “Everything is easy to introduce. That’s the problem we had before, they wouldn’t know the steps. They can see their approvals, and visibility for the team and no one has any issues with it,” he says. A prime example of set it and forget it, if we do say so ourselves.

Thanks for being a valued customer, Ryan!

Vacation Tracker
Features Used

Slack Integration

Slack Integration

With Vacation Tracker, you can easily request, approve, and track time off, all within Slack. This makes it easier for your team to stay informed and up-to-date on absences, without having to leave their collaboration tool.

User Management

User Management

Vacation Tracker makes it easy to add new users and deactivate users who are no longer using the tool. For Slack users, Vacation Tracker offers the option to automatically import users.

Full Overview

Full Overview

The Vacation Tracker Dashboard provides a comprehensive overview of scheduled absences and pending requests. It allows you to see at a glance all the time off requests that have been made by your team, as well as the ones that are still waiting for approval.