Year in Review: Our Milestones and the Road Ahead for 2024

As the sun sets on another year, let’s take a look back at the milestones we achieved this year and get a sneak peek of what lies ahead here at Vacation Tracker… shall we? 

From the launch of multiple new features for our growing list of customers to the successful expansion of our global tree-planting efforts, let’s dive into the stories behind the highlights, challenges overcome, and lessons we learned on the exciting adventure that was 2023!

Chapter 1: How We Made Taking Time Off Easier Than Ever

Here at Vacation Tracker, we’re all ears when it comes to customer feedback. The insights and suggestions from you, our customers, were the driving force behind the exciting features and improvements that we made a reality this year.

A Better Onboarding Process

We introduced a smoother onboarding experience with our brand-new Import Users page and Auto-Import users functionality, so more users could experience the joy of seamless leave management in just a few clicks.

Improved Visibility in Managing Leave Requests

Approvers also now get up to three reminders about pending leave requests, after which the request will expire and has to be resubmitted for approval. This way, nothing gets lost in the silos. Our new Wallchart feature also offers unparalleled visibility into your team’s PTO activity in a visual, colorful way. 

We also expanded PTO accrual functions and hourly leave tracking for users on the Complete plan, while also introducing automatic out-of-office replies and enhanced integration with external Outlook and Google calendars.

Greater Leave Management Functionalities

Whether it was the simplicity of marking half-day holidays or the added transparency offered by Company Logs, each feature we added to our platform was shaped by your experiences and needs. We also hopped on the AI wave, allowing our users to use AI to book their next vacation. Instead of the usual “Request Leave” command in Microsoft Teams, our AI chatbot lets you chat and detail your time-off plans for easier leave booking.

In addition to countless new features like 24-hour and AM/PM formats, we’ve also made multiple enhancements to features such as Auto User Import and Automatic Pro-rating.

The takeaway: it’s all thanks to YOU!

As always, we want to express our gratitude for being an integral part of helping us improve our platform. 

So, here’s to you—our incredible community of users. Thanks for being our catalysts for change and for making Vacation Tracker the go-to solution for managing time off, your way. Your feedback is not just a part of our process; it’s at the heart of everything we do… and we are so grateful for it!

Chapter 2: Going on a Team-Building Adventure in Serbia

To celebrate Vacation Tracker turning 5, we didn’t just sit back in our home offices and cut a slice of cake. Nope. Our remote employees packed their bags, grabbed passports, and ventured into the Serbian mountains instead.

That’s right: in July, our entire Vacation Tracker team united in person for the first time, during an offsite in Divčibare, Serbia. 

Our team spans across Serbia, Canada, and Spain, and the goal was simple—to forge connections between team members from different corners of the globe. 

For over 3 days, we explored the picturesque landscapes, indulged in delicious local Serbian cuisine, and savored some top-notch rakija. Most importantly, we bonded and got to know each other on a whole new level in a way that goes beyond the screens we see each other on every single day. We encouraged collaboration among those who don’t typically work together, engaged in discussions about the future of Vacation Tracker, and strategized how the team will eventually take the reins from our Co-founders, Slobodan and Lav. 

The takeaway: we have many more adventures to come

The bonds formed during these three days were truly heartwarming and served as a reminder of the strength of our unbreakable team spirit. 

Five years of success, growth, and learning have brought us to this point, and we’re more energized than ever for the adventures that lie ahead! Up next: Spain?

Chapter 3: Securing GDPR & SOC 2 Type 2 Certifications

In plain English, achieving GDPR Compliance and SOC 2 Type 2 is our way of saying, “Hey, we’ve got your back when it comes to the privacy and security of your data.”

After months of hard work and rigorous audits, we employed top-notch practices to shield your data and collaborate with independent experts to double-check the security, privacy, and compliance controls in Vacation Tracker. Finally, in 2023, we successfully achieved our SOC 2 Type 2 report as well as GDPR Compliance, meeting some seriously high standards for continuous security control monitoring.

The takeaway: your data is in safe hands

Your data’s security isn’t just a checkbox for us; it’s a continuous journey of diligence and improvement.

After all, obtaining these certifications is not just a shiny badge; but rather a testament to our unwavering commitment to ensuring that all our customer data is safeguarded with the highest level of expertise. 

With us, your data’s in good hands—and now we have the credentials to prove it.

Chapter 4: Kicking Office Hours into Session

As you can tell, at the heart of everything we do lies a profound desire to connect with you, our incredible community. Your feedback, questions, and insights fuel our commitment to enhancing your experience. That’s precisely why, in March 2023, we rolled out an exciting initiative—Vacation Tracker Office Hours!

Imagine a space where you can dive deep into Vacation Tracker, get expert tips from our Support team, and have your burning questions answered in real time. That’s the essence of our monthly webinar, designed to be a dynamic platform for sharing insights, updates, and valuable information about Vacation Tracker.

These Office Hours episodes weren’t just a one-way conversation with our hosts Kat and Khushi, but rather an avenue where you can engage directly with us, ask questions, and receive instant answers. Your inquiries guided these discussions, making each session tailored to the topics that matter most to you.

The takeaway: Office Hours will return in 2024

Reflecting on the journey so far, we’re delighted to share that we’ve had six successful Office Hours sessions this past year. Each session has been a unique opportunity to connect with our users and helps foster a real sense of community within Vacation Tracker.

Your participation is what makes each session vibrant and valuable, so mark your calendars for the next one in January 2024!

Chapter 5: Hitting Our Tree-Planting Milestone

Since the launch of our tree-planting initiatives with our partners One Tree Planted back in March 2022, we’ve been on a mission to contribute to a greener, more sustainable future. 

How it works

Our green journey is directly impacted by the actions our users take in Vacation Tracker. For every 100 leave requests submitted on our platform, a survey completed, or an annual subscription bought, a tree is planted in their honor.

In October 2023, we proudly hit the remarkable milestone of having planted 10,524 trees with our partners One Tree Planted!

To us, every tree we plant holds a special place in our journey, representing not just a number but a symbol of our unwavering dedication to environmental conservation. It’s a commitment to creating a positive and lasting impact for generations to come.

These trees aren’t confined to a single location—they span across the world from Thailand to Australia, making a global impact on reforestation efforts. From lush forests to arid landscapes, our trees are contributing to the restoration and conservation of diverse ecosystems everywhere.

The takeaway: all eyes on our next milestone

Your support has been instrumental in making this journey possible, and we’re excited to have you with us as we continue planting seeds of change, one tree at a time. 

As of December 2023, we have planted 11,989 trees so far and hope to reach our next milestone of 15,000 trees sometime in 2024!

The Final Chapter: What’s to Come In 2024

While everyone is busy setting their New Year’s resolutions for next year, we’ve already been hard at work planning our roadmap and next set of features for you, our users.

As we step into 2024, we’ve got an exhilarating lineup of features that are set to redefine your experience with Vacation Tracker. Here are a few features you can expect to see next year: 

• Substitute Approvers
• Better Calendar Integration
• Time Off in Lieu (TOIL)
• A New AI-powered Onboarding Process

You can also expect a live release of our add-on Automations, including:

• Blackout Periods
• Probation Period
• Due Dates for Filing Leave Requests
• Team Leave Balances and more

We know some of you have had a sneak peek at our new automations during the beta testing phase, but get ready to unleash their full potential as they go live in January 2024. Your feedback has been invaluable, and we can’t wait to see how you use these features in action.

See you next year!

As we gear up for an exciting 2024, we want to express our heartfelt gratitude for your continued support. Your enthusiasm and feedback have been instrumental in shaping Vacation Tracker into the user-friendly leave management platform it is today.

If you have any feedback, or suggestions, or just want to share your thoughts, we’re all ears—simply reach out to us at hello@vacationtracker.io. 

Here’s to a fantastic 2024 filled with seamless time-off management, new innovative features, and continued collaboration with our users. Your journey with Vacation Tracker is our priority, and we can’t wait to make next year exceptional together!

Snigdha Gupta

An avid writer and aspiring marketer, Snigdha is a student at Concordia University’s John Molson School of Business.