Billing

How Do I Access My Customer Portal (Billing Information) ?

Last updated on June 10, 2025

How Do I Access My Customer Portal (Billing Information) ?

If you would like to check your invoices, receipts or upcoming payments you can do so by going to the customer portal of our third-party billing system! To access the portal please use the following steps:

  1. Go to the online dashboard: https://app.vacationtracker.io/signin
  2. On the left-hand side menu, under Settings, click on Billing.
  3. If you have already entered your billing information and are a subscribed account, you will see a link to the "Customer Portal" at the bottom of the page under the Invoices section.

  1. Click on the link and you will be taken to a new secured page where you can review and download your billing information.

|| If you need to make changes to your billing information, please use the steps in this article: How Do I Edit my Billing Information?

| Please keep in mind, only an Admin is able to review and update billing information within Vacation Tracker.

||| Please note that if any changes need to be made to the billing information, they must be done 3 days prior to the start of the new billing cycle in order to be reflected on your invoices.

Billing

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  4. How Do I Edit my Billing Information?

  5. How Do I Access My Customer Portal (Billing Information) ?

  6. How Can I Change My Subscription? (Core/Complete and Annual/Monthly)

Still have questions? Let us show you how Vacation Tracker can help.