‹ Help Desk

User Settings

Help users manage their personal settings, preferences, and notification options.

Can I Set Dark Mode on the Online Dashboard?

Can I Set Dark Mode on the Online Dashboard? Yes, you can! Dark Mode is an option that helps you quickly darken the overall dashboard and options for a better...

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Can My Manager or Admin See My Energy Score?

Your individual Energy Score, Weekly Energy Trend, Score breakdown, and Recharge Type are personal to you. They live on your My Energy level page and aren't...

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Does Vacation Tracker have MFA (multi-factor authentication)?

Does Vacation Tracker have MFA (multi-factor authentication)? Multi-factor authentication (MFA) is a multi-step account login process that requires users to...

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How Can I Add Employee IDs Into Vacation Tracker?

How Can I Add Employee IDs Into Vacation Tracker? Vacation Tracker Admins — looking for a way to update your employees' IDs into Vacation Tracker? You can do...

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How Can I Find Out What My Recharge Type Is?

How Can I Find Out What My Recharge Type Is? Finding your Recharge Type takes about 30 seconds. It's a short quiz you take from your My Energy level page, and...

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How can I turn Out of Office (OOO) reply on / off?

How can I turn Out of Office (OOO) reply on / off? You can enable or disable the OOO reply in the Account Settings within the online dashboard. Steps Go to the...

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How Can I Update my Dashboard to English/French?

How Can I Update my Dashboard to English/French? Would your users like to view their online dashboard in French? Vacation Tracker lets users choose their...

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How Can I Update User Avatars (Profile Pictures)?

How Can I Update User Avatars (Profile Pictures)? Want to update your users' profile pictures in Vacation Tracker? Admins will be happy to know that this can...

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How Do I Change My Users Email Address? (Email Only Integration)

How Do I Change My Users Email Address? (Email Only Integration) Have a new email address for one of your Users and want to update the old one in Vacation...

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How Do I Choose My View Preferences?

How Do I Choose My View Preferences? Are your eyes tired from using the white background at night? Do you speak a different language? Do you prefer 24-hour...

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How Do I Connect My Personal Calendar to Vacation Tracker?

How Do I Connect My Personal Calendar to Vacation Tracker? Vacation Tracker can connect to your Google or Outlook calendar so leaves you book are automatically...

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How Do I Control Which Roles Can Access Each Feature?

The Features & Permissions page lets Admins decide who sees what in Vacation Tracker. For each controlled feature, you pick whether it's visible to...

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How Do I Customize Leave Quotas for Individual Users?

How Do I Customize Leave Quotas for Individual Users? When setting up your organization's Vacation Tracker, one of the first things you do is set a number of...

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How Do I Delete a User's Leave Request?

How Do I Delete a User's Leave Request? Admins — need to delete a user's upcoming or previous leave? It can be done in a few simple clicks. Steps Log in to...

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How do I edit the templated OOO (Out of Office) message?

How do I edit the templated OOO (Out of Office) message? With the Out of Office feature, we have a templated message that you can set right away when turning...

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How Do I Edit User's General Information? (Role, Team, Location, Start Date and Birthday)

How Do I Edit User's General Information? (Role, Team, Location, Start Date and Birthday) Sometimes changes need to be made to your previous settings. Whether...

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How do I enable the OOO (Out of Office) autoreply feature?

How do I enable the OOO (Out of Office) autoreply feature? The Out of Office (OOO) reply feature connects your Vacation Tracker account with your email...

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How Do I Pro-Rate Quotas for New Users?

How Do I Pro-Rate Quotas for New Users? Admins — looking to pro-rate the quotas for employees who start mid-year? You can enable this option automatically on...

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How Do I Set a Custom Work Week?

How Do I Set a Custom Work Week? Some or all of your users may have a custom schedule (instead of the usual 8 hours a day; Monday to Friday), which means you...

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How Do I Set a Custom Workday Schedule?

How Do I Set a Custom Workday Schedule? Some or all of your users may have a custom schedule (instead of the usual 8 hours a day; Monday to Friday), which...

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How Do I Set a Custom Workweek for an Individual User?

How Do I Set a Custom Workweek for an Individual User? As an Admin, you can customize the workweek for individual users quickly and easily — useful when one...

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How Do I Set a User's Start Date and/or End Date?

How Do I Set a User's Start Date and/or End Date? Within Vacation Tracker you can set both the employee's start date and end date. The start date can be used...

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How Do I Set Initial Brought Forward (Rolled Over) Days?

How Do I Set Initial Brought Forward (Rolled Over) Days? Need a way to enter your employees' initial starting balances from your previous tracking or HR...

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How do I turn on/off MFA (multi-factor authentication) in Vacation Tracker?

How do I turn on/off MFA (multi-factor authentication) in Vacation Tracker? Each Email Only user can turn on multi-factor authentication on their own account...

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How Is My Energy Score Calculated?

Your Energy Score is built from data Vacation Tracker already has about your time off. Five factors are combined to produce the 0-100 number you see on the My...

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How Often Is My Energy Score Updated

Your Energy Score isn't static. It refreshes automatically as your Vacation Tracker data changes, and a new point is added to the Weekly Energy Trend chart on a...

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How to Adjust a User's Workday Length

How to Adjust a User's Workday Length Customize the length of an employee's workday — set per-user, from the user's profile (not from the Location). Useful...

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What Does a Recharge Type Mean?

What Does a Recharge Type Mean? A Recharge Type is your personal style of resting, in plain language. It describes how you actually recover, not how you're...

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What Does Each Energy Level Mean?

Your Energy Score is a 0-100 number, and Vacation Tracker maps it to one of five named bands so it's easier to read at a glance. The band you land in is called...

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What Is My Leave Recommendation Based On?

What Is My Leave Recommendation Based On? The dates you see in the Your Next Best Moves section are AI-powered suggestions designed to give you the best...

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What Is the Energy Score?

What Is the Energy Score? Your Energy Score is a personal number from 0 to 100 that turns your time-off patterns into a quick read on how rested you are. The...

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What Is the Weekly Energy Trend Chart

Your Energy Score is visible in two places. On any page of the Vacation Tracker dashboard, the avatar in the bottom-left has a small battery ring around it that...

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Where Can I See My Energy Score?

Where Can I See My Energy Score? Your Energy Score is visible in two places. On any page of the Vacation Tracker dashboard, the avatar in the bottom-left has a...

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